个人:中国智慧-    修身-齐家-治国-平天下,就是由近及远,管好自己到管好家庭,到治好国家,到教化天下。扩大自己的影响力!

经营:一个好的客户重要?还是一个好的供应商重要?

做好一个好的客户很简单~肯给钱就可以。做一个好的供应商呢?要使命必达,给人家把活干好,把事情干成,让人满意,那太难了.   客户要得到一个好的供应商,比你要得到一个好客户难道多得多!客户可能比你更难!

所以一个好的供应商更重要!!!那怎么做好一个好的供应商呢? (经营的唯一任务就是创造客户,客户怎么来?)

只有服务好现有的客户,把大部分资源和全球精锐服务好 (或者优先服务于)现有的客户,就能成为一个好的供应商,就是所谓的《酒香不怕巷子深》,客户也会给你推销~在加上小资源宣传,就会水到渠成~事半功倍。好客户就会来。所以产品是先是本,宣传是后是末。

现在大部分企业,都是投入大部分资源和精锐力量(时间,人员和金钱)去争夺即将要成交的客户。已经付款的客户呢,认为已经搞定的就不太重要,至少不在优先级!就换一批老弱病残的来服务,精锐和资源又去进攻下一个猎物了。对我们最好的,从来不出事的客户,你对他们投入的精力是最少的。

客户就是已经付钱的人,没付钱的不是客户,客户服务就是聚焦到已经付钱的人,没付钱的,不管他怎么吸引我,我对他没有任何义务。只有满足现有的客户需求,还有余力,我才会投入到开拓新客户上。 最佳战略就是不搭理他们,服务好我现有的客户。

对客户的态度:你还不是我的客户,我对你没有任何义务。你本来是我的客户,但你拖欠款,我会马上放弃你,我一定把所有资源都投入对我最好的人,爱我的人。

人才:好的人才从哪里来?好的人才不是挖来的,是自己培养的。三四流人才只要跟了一流老板,很快就会变成一流人才。只有让现有的员工高兴,把公司打造成行业向往的公司,远方的人才自己就来了。就是吸引人才的效率最高的办法。

员工的5种诉求:

1:收入高

2:要有成就感,实现自我价值。

3:要有上升空间。

4:能学到东西。

5:有良好的同事关系。

近悦远来:形象和行为,你的真正形象,在你的近处,而不是在远处。自己的行为,对家人朋友亲近的人的态度。         对公司的形象是在于行为,对客户对员工的态度和行为。   公司对拓展客户,吸引人才,都是内含近悦远来的道理。

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